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Canadian Bankers Association Statement on the Heartbleed Bug

Last modified: 09 April 2014

For Immediate Release

Toronto, ON, April 9, 2014 – The online banking applications of Canadian banks have not been affected by the Heartbleed bug. Canadians can continue to bank with confidence.

Banks have sophisticated security systems in place to protect customers' personal and financial information, including encryption and other measures.

As part of a normal course of business, the banks actively monitor their networks and continuously conduct routine maintenance to help ensure that online threats do not harm their servers or disrupt service to customers.

As always, bank customers should take the usual steps to protect themselves from fraud. This includes monitoring bank and credit card statements looking for any unusual activity, protecting PINs and passwords and changing PINs and passwords periodically.

About the Canadian Bankers Association

The Canadian Bankers Association works on behalf of 59 domestic banks, foreign bank subsidiaries and foreign bank branches operating in Canada and their 275,000 employees. The CBA advocates for effective public policies that contribute to a sound, successful banking system that benefits Canadians and Canada's economy. The Association also promotes financial literacy to help Canadians make informed financial decisions and works with banks and law enforcement to help protect customers against financial crime and promote fraud awareness. www.cba.ca

Follow the CBA on Twitter: @CdnBankers
Watch videos: Youtube.com/CdnBankers
Follow the CBA on LinkedIn

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For more information:
Kate Payne
Canadian Bankers Association
T: (416) 362-6093 ext. 219
C: (416) 587-7733
kpayne@cba.ca